Frequently Asked Questions
RETURNS & REFUNDS
WHAT IS THE RETURN AND REFUND POLICY?
Mosby’s Popcorn does not accept returns. For refund questions, please contact us at 616-260-6466. Back to top.
DOES MOSBY’S POPCORN DONATE POPCORN TO SUPPORT COMMUNITY EVENTS?
Mosby’s Popcorn is very committed to giving back to the communities in which we serve. Please visit our Partner Page to learn more about how we can work together to help support your cause. Back to top.
WHAT DIETARY CONCERNS SHOULD I BE AWARE OF IN YOUR POPCORN?
Mosby’s Popcorn is handcrafted fresh in our kitchens daily with both traditional oil and hot air popped kernels. Our natural ingredients may include peanuts, tree nuts, dairy and soy. We offer a gluten free treat. We recommend enjoying your purchase immediately. Back to top.
IS THE WEB SITE SECURE?
Yes. Mosby’s Popcorn uses verified secure solutions to protect our customers’ credit card number and other confidential information. No credit card information is saved or stored on our website. Back to top.
WHAT TYPE OF PAYMENT OPTIONS DO YOU ACCEPT?
We accept MasterCard, Visa, and Discover credit cards. Back to top.
DOES MOSBY’S POPCORN CHARGE SALES TAX?
Yes, sales tax is charged for all applicable states as needed. Back to top.
OTHER BILLING NOTES.
When your order is placed, an “authorization hold” for the amount of your purchase is temporarily placed on your account. The actual charge is billed to your account at the time your order is shipped. Back to top.
CAN I CHANGE OR CANCEL MY ONLINE ORDER?
Yes, if you need to make any changes or cancellations to your online order, please contact us at (616) 260-6466 before 5 PM EST on the day your order was placed. Order changes may delay the shipment of your order to the next business day or longer. Back to top.